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How to Approach a Hospital or Medical Institution

If you notice excessive salt use at a hospital or medical facility, you have an opportunity to support patient safety, public health, and responsible winter maintenance practices.  â€‹â€‹â€‹â€‹

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Over application of salt in parking lots and on sidewalks can actually reduce traction, and increase the risk of slips and falls for patients, staff, and visitors. Excessive use of deicers can also lead to costly infrastructure damage, including deterioration of concrete surfaces in multi-story parking decks, corrosion of automatic door systems, damage to interior flooring and landscaping. In addition, salt can contaminate local drinking water sources by increasing sodium levels which could pose health risks for individuals with hypertension and others on sodium-restricted diets.​

Rochester Medical Center John McIntyre.png

Photo: John McIntyre

The guide below outlines how to raise concerns effectively, respectfully, and constructively within a healthcare setting.  It includes a slide deck you can use:  Slide Deck for Medical Institutions

Note: Please let PARSA know about any actions you have taken.

Remember - Always Tailor Your Message to Your Audience: 

Health institutions are motivated to reduce road salt use because it improves patient and staff safety, protects public and community health, reduces infrastructure damage and long-term costs, lowers liability risk, and supports their core mission of care. Keeping these priorities in mind will make your advocacy more effective.

Steps for approaching a medical institution about excessive road salt use
 

Before you take the steps below, it's a good idea to educate yourself on this topic.  This video shows how the Mayo Clinic switched to Best Management Practices and reduced their use of road salt by more than 60% while maintaining safety.  

Mayo Clinic Says, "Hold the Salt"

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1. Observe and document

Gather clear, factual information:

  • Note where excessive salt is being applied e.g. parking decks, sidewalks, entrances, loading zones.  (Salt crystals should be approximately 3 inches apart)

  • Look for where salt is stored on-site.  Is it adequately protected from the elements?

  • Look inside the building - is salt being tracked into places where it could damage flooring?

  • Take photos where appropriate​

2.  Look for chloride data
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If there is chloride monitoring data for your area, it can be very persuasive. This type of evidence clearly links road salt use to water quality impacts.

Visit our Researching Chloride in Your Watershed  webpage for information about how to find chloride data for creeks in your area.

3.  Find the Correct Department

In most hospitals, winter maintenance and deicing fall under:

  • Facilities Management

  • Plant Operations

  • Environmental Services (EVS)

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If the Facilities department is hard to reach or unresponsive, you can also check for:

  • Safety Office

  • Risk Management

  • Environmental Health and Safety​​​

4.  Request a meeting

In any communication, name the issue "Winter Maintenance Practices" rather than "Excessive Salt Use"

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Here is a sample letter that you can use:  Sample Letter to a Hospital/Health Network

 

5.  Prepare for the meeting

Find out if there will be a projector available to show a slide deck or if you will need to use notes to speak. 

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If it is possible to show a slide deck, Slide Deck for Medical Institutions has information about why excessive road salt is a problem, detailed information on BMPs that can be used in medical institutions, along with examples of cost savings. You can customize it with pictures, data etc. you have found from your area.  If you read the speaker's notes aloud, you will be able to give an informative and effective presentation.

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Before the meeting, check whether you should share your slides electronically, bring a flash drive, or connect your laptop via a USB cable.

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Always make sure you bring a printed copy of the speaker's notes in case you are not able to see them on the screen while you are giving your presentation.​​​

If it is not practical to use the slide deck, use these printable talking points to give your presentation 

6. After your presentation

Ask for a clear next step (not a commitment to “everything”)

Start with a modest, concrete request, such as:

  • Agreement to evaluate current salt application practices

  • Pilot one or two Best Management Practices (BMPs) next winter

  • Support for a staff-led review of salt use, costs, and application rates

Example phrasing:

“Would you be open to identifying one or two BMPs you could test next season to reduce salt use while maintaining safety?”

7. Follow Up

Send a thank-you email within 24–48 hours. 

  • Thank them for their time

  • Summarize key discussion points

  • Restate agreed-upon next steps

  • Attach the presentation and any requested resources

Avoid adding new requests at this stage.

Together, we can work to keep Pennsylvania’s roads safe in winter
without sacrificing the health of our waters, environment, and infrastructure.

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